Step 1: First line support
- Refer to the user manual for troubleshooting steps.
- Contact the on-site support or responsible person.
If the issue persists and requires our expertise, please use the appropriate communication channel based on the urgency of your request.
Step 2: Contact BLUE MOON
Urgent issue? Call us: +32 3 454 33 36
Less urgent issue? Send us an email: support@bluemoon.be
Question or advice? Send us an email: proav@bluemoon.be